On the operator booking form, after the hotel is picked. Today the office sets the time later. The operator should be able to set a specific time or leave it to the office. Four options below, each is the same control in the booking context.
An explicit choice. Defaults to the office; the operator opts in to setting a time. Clearest, one extra tap when they do set it.
Hotel
Barcelo Castillo· 2 adults · IT
A single optional control. Empty means the office will set it. Minimal, but the empty-equals-office rule is less obvious.
Hotel
Barcelo Castillo· 2 adults · IT
If left empty, the office sets the time and confirms.
Two buttons, the active one highlighted. Reads well on a phone. Same behavior as A, more visual.
Hotel
Barcelo Castillo· 2 adults · IT
The system already knows the usual pickup time for each hotel, so it pre-fills it. The operator just confirms it, changes it, or hands it to the office. Fastest, needs per-hotel times maintained.
Hotel
Barcelo Castillo· 2 adults · IT